Returns are accepted on unworn, unwashed, undamaged and unaltered merchandise ONLY. Please contact us initially at email@example.com the reason of return, customer name and invoice number. We will indicate the corresponding address to ship the item back to us.
If the product received has a defect, please call us immediately and let us know invoice number.
Discounted/ Sale products are final. They are not eligible for refund, exchange or store credit.
Cancellations or modifications cannot be made once an order has been shipped.
Merchandise must be returned within 15 days of receipt.
Returned items must be resalable. Unused, unaltered, unwashed and with their original tags attached. Coto Beachwear reserves the right to deny the refund if merchandise condition is unacceptable due to the requirements above.
Coto Beachwear will refund within 5 business days the amount paid for that item once received excluding shipping costs. Refunds are issued back to the original method of payment. We will notify you via email once we received the product and once the refund is made.
Coto Beachwear does not pay for shipping for returned products.
Please allow 10 working days to process your return! We only accept returns of products purchased via our Web page.
If you want to exchange the product due to size, please return the item and make a new purchase on our web page. You must pay shipping cost.
SHIPING within US Territory (U$ dollars)
Shipping for Orders under $150 dollars will be charged as follow:
Regular Service $8 – takes 5-10 working days to arrive
Priority $15 – USPO priority mail takes 2-3 working days to arrive
Other States as Hawaii/ Alaska/ Puerto Rico $25 – takes 5-10 working days to arrive
We don’t ship International orders at this moment.
We offer free shipping for orders over $150 dollars before tax only for US Territory
Orders received Friday after 12PM (EST) also during Saturday or Sunday will be processed the next business day. We do not ship orders on weekends or federal US holidays.